The other day at the business registration or: Digital vs. paper
A few days ago, I founded a new company and had to register a business. A quick search revealed that this should be possible online at hamburg.de. But then everything turned out completely different...
The application could not be sent, so I sent an email with a screenshot to the trade office to ask what the error could be. And here it comes: The first mail I received was the one below, telling me that I could expect an answer in about 8 weeks – which made me laugh out loud for the first time.
Dear Sir or Madam, We hereby confirm receiving your email. It is now being processed, which will take approximately 8 weeks due to the current situation. We therefore kindly ask you to refrain from any further inquiries. <br>Yours sincerely, Fachamt Verbraucherschutz, Gewerbe und Umwelt – Gewerberegister –
After all, 10 minutes later a second mail actually came from a section head (!) saying: “Dear Mr. Bosenick, better download the registration form from the office’s website, fill it out, scan your ID and send it to the above postal address. Regards…” That made me laugh the second time and also cry a little. So much for the authorities’ digitalization strategy.