Diploma in Sociology (University of Hamburg, 1999)
Speak German and English
20 years of experience in UX research
My real qualification for this job
UX expertise: I founded 9 companies in the area of UX
UX network: I co-founded the User Experience Alliance (UXalliance), the first global UX network
International UX expertise: I co-founded one of the first foreign-owned UX research companies in China
UX processes: I have helped a lot of companies to set up internal UX teams and processes
Leadership: I can motivate teams
What I am particularly good at
Employee experience: Applying UX methods and processes to employees is a topic close to my heart. I think that motivated and valued employees are a virtue, as well as, lead the company to higher profitability.
UX processes: I help set up UX teams and processes within companies.
Methods and quantitative UX: In the last 20 years, I have developed several methods to measure UX and set up dozens of benchmarking systems.
The notorious fun facts you need to have on such a page
I own approximately 2,000 DVDs.
I own approximately 50 pairs of Converse shoes.
I have two children that are currently in puberty.
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