OUR OFFICE & LAB IN MUNICH
Driving Innovation in Automotive, Home Appliances, AI, and Accessibility UX
Munich is not only known for the 'Oktoberfest', but a global center for automotive engineering and home appliances. Our local UX team excels in delivering cutting-edge and inclusive solutions, considering aspects of accessibility and integrating AI into workflows. Our Munich office is dedicated to great solutions, ensuring that all digital and physical interfaces are intuitive, user-friendly, and accessible for everyone.
OUR SERVICES IN MUNICH
From Cars to Cooking - We Improve Everyday Life UX.
Our Munich location specializes in:
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Automotive UX: Developing intuitive interfaces for in-car systems and digital manufacturer platforms.
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Home Appliance UX: Designing seamless user experiences for smart home devices and appliances, ensuring ease of use and intuitive interaction.
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AI-Driven UX: Leveraging artificial intelligence to create personalized and adaptive user experiences, enhancing functionality and engagement.
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Accessibility UX: Creating accessible interfaces that meet global standards and ensure usability for all users, including those with disabilities.
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Prototyping and Testing: Rapidly testing and iterating designs to ensure optimal performance across all sectors.
We work for you, wherever you need us. We are experienced and equipped for all variations of remote studies, data transfers and recordings. However, since we love our city, we are also happy to support you with on site research. We can offer our small lab for face to face interviews in a personal atmosphere.
CENTRAL LOCATION OF UINTENT MUNICH
uintent Munich is located near the city center in Falkenstraße 48
Located in the heart of the city at Falkenstraße 48 – just a 10-minute walk from the Isar River, directly next to the Kolumbusplatz U-Bahn station, and about a 40-minute drive from Munich Airport. We are easily accessible for you and your stakeholders, as well as for the participants of your UX/usability tests. And – if you're not from Munich – this city is considered one of the most livable in the world. As we are very proud of our premises, we have given them their own page on our website:
Validating a Mobile Patient Monitoring Solution for HCPs
Industry
Healthcare
Method
Summative usability test
Duration
5 weeks
Background
A medical device manufacturer wanted to conduct a validation study to determine if the use of their mobile patient monitoring solution was safe and effective for the intended users in the intended use environment.
Our task was to evaluate if nurses and physicians of different specialties could operate the interface (desktop & mobile) to locate different parameters and to recognize malfunctions and notifications.
Approach
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90-minute face-to-face sessions with n = 15 nurses and n = 15 physicians in a simulated hospital office use environment.
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Participants were asked to perform different use scenarios with the software, including knowledge-based tasks.
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Performance evaluation based on pre-defined acceptance criteria.
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Root cause probing for any observed use difficulties.
Outcome
The mobile patient monitor system could be used safely and effectively by the intended users. Some remaining issues with notifications and alarms were discovered.
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uintent delivered a summary report together with the data collection sheet, with recommendations to mitigate the existing risks from the issues encountered.
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The writing of the HFE report remained with the client.
Validating a Mobile Patient Monitoring Solution for HCPs
Industry
Healthcare
Method
Summative usability test
Duration
5 weeks
Background
A medical device manufacturer wanted to conduct a validation study to determine if the use of their mobile patient monitoring solution was safe and effective for the intended users in the intended use environment.
Our task was to evaluate if nurses and physicians of different specialties could operate the interface (desktop & mobile) to locate different parameters and to recognize malfunctions and notifications.
Approach
-
90-minute face-to-face sessions with n = 15 nurses and n = 15 physicians in a simulated hospital office use environment.
-
Participants were asked to perform different use scenarios with the software, including knowledge-based tasks.
-
Performance evaluation based on pre-defined acceptance criteria.
-
Root cause probing for any observed use difficulties.
Outcome
The mobile patient monitor system could be used safely and effectively by the intended users. Some remaining issues with notifications and alarms were discovered.
-
uintent delivered a summary report together with the data collection sheet, with recommendations to mitigate the existing risks from the issues encountered.
-
The writing of the HFE report remained with the client.
Validating a Mobile Patient Monitoring Solution for HCPs
Industry
Healthcare
Method
Summative usability test
Duration
5 weeks
Background
A medical device manufacturer wanted to conduct a validation study to determine if the use of their mobile patient monitoring solution was safe and effective for the intended users in the intended use environment.
Our task was to evaluate if nurses and physicians of different specialties could operate the interface (desktop & mobile) to locate different parameters and to recognize malfunctions and notifications.
Approach
-
90-minute face-to-face sessions with n = 15 nurses and n = 15 physicians in a simulated hospital office use environment.
-
Participants were asked to perform different use scenarios with the software, including knowledge-based tasks.
-
Performance evaluation based on pre-defined acceptance criteria.
-
Root cause probing for any observed use difficulties.
Outcome
The mobile patient monitor system could be used safely and effectively by the intended users. Some remaining issues with notifications and alarms were discovered.
-
uintent delivered a summary report together with the data collection sheet, with recommendations to mitigate the existing risks from the issues encountered.
-
The writing of the HFE report remained with the client.
Validating a Mobile Patient Monitoring Solution for HCPs
Industry
Healthcare
Method
Summative usability test
Duration
5 weeks
Background
A medical device manufacturer wanted to conduct a validation study to determine if the use of their mobile patient monitoring solution was safe and effective for the intended users in the intended use environment.
Our task was to evaluate if nurses and physicians of different specialties could operate the interface (desktop & mobile) to locate different parameters and to recognize malfunctions and notifications.
Approach
-
90-minute face-to-face sessions with n = 15 nurses and n = 15 physicians in a simulated hospital office use environment.
-
Participants were asked to perform different use scenarios with the software, including knowledge-based tasks.
-
Performance evaluation based on pre-defined acceptance criteria.
-
Root cause probing for any observed use difficulties.
Outcome
The mobile patient monitor system could be used safely and effectively by the intended users. Some remaining issues with notifications and alarms were discovered.
-
uintent delivered a summary report together with the data collection sheet, with recommendations to mitigate the existing risks from the issues encountered.
-
The writing of the HFE report remained with the client.
CLIENT SUCCESS STORIES
We’ve partnered with industry leaders across automotive engineering, home appliances and many more. Our projects have delivered measurable improvements in user satisfaction and productivity.
OUR COMMITMENT TO QUALITY & PROTOTYPE PROTECTION
Part of our Daily Work.
Best practices and industry standards are part of our DNA. Our research is conducted according to the guidelines found in IEC 62366-1, TR 62366-2, FDA guidance on applying HF/UE to medical device development, AAMI HE75, and other standards wherever appropriate.
We comply to the question catalogue of information security of the German Association of the Automotive Industry (VDA ISA) and have implemented an ISMS to protect the confidentiality, availability and integrity of information. The assessment was conducted by the TISAX® audit provider DEKRA. The result is exclusively retrievable over the ENX portal. (Scope ID: SX7HT0 – Assessment level 3). TISAX® and TISAX® results are not intended for general public. TISAX® is governed by ENX Association.
LOCAL INSIGHTS AND NEWS
Stay informed with our latest insights on Munich’s role in automotive, home appliances, AI, and accessibility UX innovation by visiting our blog.
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MEET OUR TEAM IN MUNICH
Looking to innovate in automotive, home appliances, AI, or accessibility? Our Munich team ensures that every design meets the highest standards of usability, inclusivity, and technological advancement. Contact us today to discover how we can elevate your solutions.
'Innovation in the center of global trade'
