Based in Hamburg and Munich, but Doing Research Across the Globe.
Our offices & facilities
Our headquarter is located in the heart of Hamburg, with research facilities onsite. This provides easy access for both clients and study participants.
Our Hamburg test room
-
Usability Labs in Hamburg city center (Bei den Mühren 70).
-
Large test room (approx. 15 m²) with a one-way mirror and power strip available.
-
Observation room for up to eight observers (approx. 15 m²).
-
Large screen for displaying the camera recordings.
-
Live video streaming available.
-
The rooms are located on the 5th floor (elevator door approx. 70 cm wide × 200 cm high).
External facilities
We research for you, wherever you want. If we are not in your city, we are happy to rent professional external facilities in any major city in the world. Sometimes, there are no dedicated local UX research facilities. If this is the case, we will simply bring in one of our mobile lab solutions.
Mobile lab
We regularly test outside our offices (e.g.. for hard-to-reach target groups or ethnographic settings). For these scenarios, we use our ready-to-use sets of mobile lab equipment (laptops, cameras, tripods, hotspots, and connector cables for backroom observation). No limits to your research project!
Automotive test set ups
Being a leader in UX research in static and dynamic in-vehicle settings, we use an elaborate (and fully vetted) setting for such studies. Using variable poles equipped with several cameras and microphones, as well as, a recording computer, we can equip up to six cars in parallel for full-session recording. Our setup can be mounted within minutes and removed without leaving any marks. Depending on local GSM network stability, sessions can potentially be streamed from moving cars.
Should we run sessions in locations without infrastructure, we use our own power generators and set up pavilion tents for reception, staff, and clients.
Our office headquarters (Bei den Mühren, Hamburg) is ideal for static settings, as a parking garage with an empty rooftop and a connection to our office is located next door.
Healthcare set ups
We specialize in testing medical devices under realistic, simulated-use conditions. This can range from specific light settings to distractions to complex multi-room or operating-room settings. In our labs, we have simulated pharmacists’ clean rooms, intensive care units, standard hospital rooms, and various operating-rooms. We can also create a living room environment for patient-operated devices.
