SOFTWARE & WEB UX

Design-Test-Implement-Repeat! Make using your software a powerful experience

Whatever you create, we help you to design valuable experiences from user requirements analysis to user interface design and iterative testing.

Our experience in software and web development

DESIGN TOOLS

  • Low fidelity prototypes
  • Wireframes & Mockups
  • Information architecture

AGILE UX & USABILITY TESTING

  • Remote & lab-based testing
  • Eye tracking

REQUIREMENTS ANALYSIS

  • Contextual inquiries
  • 1-on-1 interviews & focus groups

PROTOTYPING METHODS

  • User co-creation workshops
  • Rapid iterative testing
  • Card Sorting & Tree testing

BENCHMARKING

  • Custom-made benchmarking models
  • Metrics design
  • Implementation and execution

USER JOURNEYS & MAPPING

  • Customer journey map
  • Scenarios, use cases & user stories
 

OUR UNMATCHED EXPERIENCE

Great UX is in our source code

With our 20 years of experience we will build a custom-made approach for your project. Together with you we will combine and connect the different elements – from defining user requirements through early user research, designing information architectures and prototypes to iterative testing to get immediate feedback on your concept ideas – to create outstanding experiences for your users. Plus, we have worked in many industries to improve the user experience of software and web interfaces, e. g. finance, travel, e-commerce and information technology on customer and business level.

OUR TOOLS & SERVICES

We help you to select the right tools to design and develop your product in an agile way.

Developing an effective and valuable experience with your software or web interface starts by understanding your target audience and proceeds with idea creation, design and iterative testing. The result will be a successful product your users will love.

EXPLORE & UNDERSTAND

In a century devoted to digital interactions, a deep understanding of your target audience and their experiences is paramount. It is essential to know, upfront, for whom you design and what our users need; this concept is simple, though often forgotten.

  • Inform your project by early user research data to understand your users' characteristics and discover hidden needs.
  • Analyze your users' pain points and requirements along their customer journey to find out which challenges your product should address.

Research tools we use

  • Focus groups
  • Contextual inquiry
  • 1-on-1 interviews
  • Requirements analysis
  • Segmentation & cluster analysis
  • Ethnography

Research tools we use

  • Focus groups
  • Contextual inquiry
  • 1-on-1 interviews
  • Requirements analysis
  • Segmentation & cluster analysis
  • Ethnography

DESIGN & ITERATE

There are a million ways to execute research! However, testing and designing your idea from wire frames to functional prototypes in an iterative way saves you nerves and time.

  • Iteratively test early designs with a small sample to get feedback fast and cost efficient.
  • Test low fidelity prototypes and concepts in a remote or lab-based setting.

Research tools we use

  • Design sprints
  • User co-creation techniques
  • Wireframing/Prototyping
  • Rapid Iterative Testing (RITE)
  • Usability / UX Testing
  • Remote usability testing
  • Eye tracking
  • Expert review
  • Card sorting & tree testing

Research tools we use

  • Design sprints
  • User co-creation techniques
  • Wireframing/Prototyping
  • Rapid Iterative Testing (RITE)
  • Usability / UX Testing
  • Remote usability testing
  • Eye tracking
  • Expert review
  • Card sorting & tree testing

MEASURE & VALIDATE

Your new software is launched and you want to keep track of your users’ satisfaction? By continuously measuring your customers’ experience you can detect changes in user needs and react quickly!

  • We create a dedicated UX benchmark concept for your product and measure it's success.
  • We run studies to gather insights on your user satisfaction.
  • We create results data bases or online dashboard for the research results for you to keep track of your research efforts.

Research tools we use

  • Custom made UX models & KPIs
  • UX benchmarking
  • UX tracking
  • Eye tracking

Research tools we use

  • Custom made UX models & KPIs
  • UX benchmarking
  • UX tracking
  • Eye tracking

MANAGEMENT & STRATEGY

It often happens that organizations do not know how to implement UX research processes into their development or how to reach their target audience for testing purposes.

  • We consult you in how to align your teams, efficiently coordinate your research and transfer the information into your organisation.
  • Some user groups, especially on a business level are hard to get. We have a wide network of recruiters to reach your users.

Research tools we use

  • UX & Design Thinking trainings
  • Agile & UX integration
  • UX coordination & management

Research tools we use

  • UX & Design Thinking trainings
  • Agile & UX integration
  • UX coordination & management

OUR MOST RECENT WORK IN THE SOFTWARE AND WEB INDUSTRY

GET IN TOUCH

Meet Nadia and Simon, our lead software and web UX experts

Let’s discuss how we can support you in improving your customers’ experience.

Nadia Hofman

Experience Creator and UX expert at UINTENT MUNICH

Send Nadia an e-mail

Simon Harder

Experience Creator and expert for business software at UINTENT HAMBURG

Send Simon an e-mail

Datenschutzeinstellungen

Wir nutzen Cookies auf unserer Website. Einige von ihnen sind essenziell, während andere uns helfen, diese Website und Ihre Erfahrung zu verbessern.
In dieser Übersicht können Sie einzelne Cookies einer Kategorie oder ganze Kategorien an- und abwählen. Außerdem erhalten Sie weitere Informationen zu den verfügbaren Cookies.
Group Essenziell
Name Contao CSRF Token
Technical name csrf_contao_csrf_token
Provider
Expire in days 0
Privacy policy
Use Dient zum Schutz der Website vor Fälschungen von standortübergreifenden Anfragen. Nach dem Schließen des Browsers wird das Cookie wieder gelöscht
Allowed
Group Essenziell
Name Contao HTTPS CSRF Token
Technical name csrf_https-contao_csrf_token
Provider
Expire in days 0
Privacy policy
Use Dient zum Schutz der verschlüsselten Website (HTTPS) vor Fälschungen von standortübergreifenden Anfragen. Nach dem Schließen des Browsers wird das Cookie wieder gelöscht
Allowed
Group Essenziell
Name PHP SESSION ID
Technical name PHPSESSID
Provider
Expire in days 0
Privacy policy
Use Cookie von PHP (Programmiersprache), PHP Daten-Identifikator. Enthält nur einen Verweis auf die aktuelle Sitzung. Im Browser des Nutzers werden keine Informationen gespeichert und dieses Cookie kann nur von der aktuellen Website genutzt werden. Dieses Cookie wird vor allem in Formularen benutzt, um die Benutzerfreundlichkeit zu erhöhen. In Formulare eingegebene Daten werden z. B. kurzzeitig gespeichert, wenn ein Eingabefehler durch den Nutzer vorliegt und dieser eine Fehlermeldung erhält. Ansonsten müssten alle Daten erneut eingegeben werden.
Allowed
Group Essenziell
Name FE USER AUTH
Technical name FE_USER_AUTH
Provider
Expire in days 0
Privacy policy
Use Speichert Informationen eines Besuchers, sobald er sich im Frontend einloggt.
Allowed
Group Analyse
Name Google Analytics
Technical name _gat,_gtag_UA_120284862_1
Provider Google LLC
Expire in days 730
Privacy policy https://policies.google.com/privacy
Use Cookie von Google für Website-Analysen. Erzeugt anonyme statistische Daten darüber, wie der Besucher die Website nutzt.
Allowed