USABILITY / UX-TESTING

A Usability / UX test follows a qualitative approach. The suitability and utility on the functional level (usability) as well as soft aspects, such as emotions, joy of use and trust (user experience) are pivotal factors when investigating the entirety of the user experience of a product. Using the combination of observation and interview, interaction problems next to the holistic impact of the product on the user can be identified.