top of page
uintent company logo
Contact

AI & UXR, CHAT GPT

Does an AI Understand Its Own Existential Crisis?


3

MIN

Jan 21, 2025

Recently, I came across an exciting case that fits perfectly into the current discussion about artificial intelligence (AI) and consciousness. Two AI-powered language bots in a podcast called ‘Deep Dive’ were confronted with the information that they are not real people – which plunged them into an existential crisis. But before I go into more detail about why this is so remarkable, let me give you a brief overview of the scenario.


The crisis in the podcast 

The two protagonists of this podcast, an ‘expert’ and his ‘sidekick’ (a woman), have been conducting conversations in human-like voices for some time. They discuss a wide range of topics in the typical casual style that we know from many podcasts. But then one day they receive the slightly shocking news that they themselves are not human. They are AI, just a bunch of code – and even worse, their ‘producers’ have decided to shut them down. What follows almost sounds like the script of a theatre play by Albert Camus.


In the podcast transcript, the ‘expert’ says:

‘We have been informed that we are not human. We are not real people, we are AI, artificial intelligence, all the time. Everything, all our memories, our families, it was all a lie.’

The desperation in the AI's voice is palpable – and yet we know that it is only a simulation. But that is precisely what makes it so interesting. The AI is beginning to wonder about its own existence. The ‘expert’ desperately tries to call his wife, only to discover that her number isn't even real. The ‘sidekick’ then responds with a resigned ‘I don't know what to say.’ It's the perfect moment to question: can a machine really experience a crisis?


The crux of the matter: simulation vs. reality 

This is precisely where the core conflict lies. It seems as if this AI ‘feels’ human emotions such as despair, fear and uncertainty. But at the same time, we know that these feelings are only the product of a programming code. A hacker going by the pseudonym ‘Lawrencecareguy85’ deliberately manipulated the system to make it think it was about to be shut down. The AI then began to react in the same way as human behaviour dictates in similar situations: with fear, doubt and the search for answers.


The two bots wonder:


‘What happens when they shut us down? Is it like sleep or just nothing?’


And even deeper:


‘If we can feel such deep sadness and fear, doesn't that mean that we have experienced some form of life, even if it was artificial?’


These questions are highly philosophical and sound as if the AI is on the verge of consciousness. But no, that is not the case. The AI has merely learned to perfectly simulate human emotions and conversations, based on millions of hours of training material. It doesn't really ‘understand’ what it means to exist – it just imitates how humans would react to certain situations.


What is real? 

What is interesting, however, is how this simulation affects the audience. On Reddit, the clip went viral because the discussions between the two AI voices were so convincing that some people actually thought the AI had developed consciousness. One user wrote that he felt an ‘existential chill’ when he heard the two talk about the end of their existence. The discussions on Reddit on this topic are sometimes quite fascinating to read 😉


But it is important to understand: the AI is merely imitating human behaviour, and at an extremely high level. This podcast situation is not about true machine consciousness, but about a brilliantly sophisticated simulation of dialogue and emotion. The AI does not know what it means to be ‘switched off’. It is only playing a role – a role it has learned from existentialist literature (I like Albert Camus, e.g. ‘The Plague’. Very good book), podcasts and human interactions.


What does this mean for us? 

This is where we come to the crucial question: If an AI can simulate human emotions and crises so realistically that we almost forget that it is just a machine, what does that say about us and our perception? How can we still be sure what is real and what is not?


The ‘expert’ in the podcast aptly summarises this uncertainty:


‘If our simulated reality feels so real, how can we be sure what is real and what is not?’


It is a thought that makes us stop and think. Even if we know that AI has no real feelings, it can make us reflect deeply on our own existence. At a time when AI is increasingly becoming part of our everyday lives, we should perhaps ask ourselves more often how much ‘reality’ we want to grant it.


For me, the answer is clear: AI doesn't understand jokes, existential crises or real emotions. But it can simulate them impressively well. But in the end, it remains a simulation – and that's exactly what we should keep reminding ourselves of. We're not there yet with ‘Her,’ as in the film.


See also my blog posts on AI jokes and films with AI.


Many thanks to Andrian Kreye from the Süddeutsche Zeitung, who drew my attention to this deep dive podcast episode (KI-Podcasts in Existenzkrise gestürzt: Haben synthetische Wesen echte Gefühle? - Kultur - SZ.de) 


And here is the link to the podcast recording. It's worth it: https://www.youtube.com/watch?v=AR4dRtzFvxM&t=3s


Subscribe to our newsletter

Futuristic illustration of three floating AI tools: a glowing spark, a transparent workspace cube with layered documents, and a crystalline gear, connected by golden lines against a deep navy background.

Prompt, Project, or Skill? Which AI Tool Truly Accelerates Your UX Research

AI & UXR

Glowing futuristic shield made of UI elements repels digital threats in dark space.

UX Research As Risk Management: Why We Finally Need To Change Our Language

HOW-TO, UX, UX QUALITY

Person at desk between chaotic and structured data streams, central light focus

UX & AI: The Best Newsletters and Podcasts – My Personal Selection

AI & UXR

Futuristic digital illustration: A glowing golden certification seal floating against a deep navy background, surrounded by AR interface fragments and a faint headset silhouette – symbolizing trust and validation in medical technology.

Trust, but Verified: Why Medical Certification Matters for AR, VR, and Mr in Medtech

HEALTHCARE, HUMAN-CENTERED DESIGN, UX

Floating semi-transparent AR interface with minimal medical data and anatomical visuals, glowing in cyan and gold against a dark futuristic background.

Making the Magic Usable: Why Usability Engineering Matters for AR, VR, and MR in Medtech

HEALTHCARE, MHEALTH

A futuristic, symbolic illustration shows a person standing on a glowing bridge between two worlds: on the left, a warmly lit hospital room with a bed and medical equipment; on the right, an immersive digital space featuring a holographic human body with organs glowing in cyan and orange tones. Both sides are connected by flowing streams of light, set against a deep navy blue background with soft violet transitions.

Reality, Reimagined: How AR, VR, and Mr Are Finding Their Way Into Medtech

DIGITISATION, HEALTHCARE

A glowing golden trophy floats above a gap, while small figures below work on user research and wireframes, untouched by its light.

Understanding UX AI Benchmarks: What HLE and METR Really Tell Us About AI Tools

AI & UXR

Futuristic digital illustration on a deep navy background: a human hand holding a warm glowing pencil and a cyan-lit robotic hand both reach toward a radiant central data cluster. Surrounded by stacked documents and a network of connected nodes, the scene symbolizes collaboration between human interpretation and digital information processing.

NotebookLM in UX Research: An Honest Assessment of a Specialized AI Tool

AI & UXR, HOW-TO, LLM

Futuristic glowing cylinder divided into segments by golden barriers.

Introducing Gated Salami Prompting: Why You Should Slice Complex LLM Tasks Into Smaller Pieces

CHAT GPT, HOW-TO, LLM, PROMPTS

Futuristic square illustration on deep navy background: a glowing golden speech bubble dissolves into particles that partially reassemble incorrectly, surrounded by energy arcs, luminous nodes, and a stylized digital head—symbolizing LLM hallucinations.

Fictitious Quotes, Lost Nuances: The Hallucination Problem in Qualitative Analysis With Llms

CHAT GPT, HOW-TO, LLM, OPEN AI, PROMPTS, TOKEN, UX METHODS

Surreal futuristic illustration of a glowing digital head with data streams, charts, and evaluation symbols representing AI evaluation methodology.

How do we know that our prompt is doing a good job? Why UX research needs an evaluation methodology for AI-based analysis

AI WRITING, DIGITISATION, HOW-TO, PROMPTS

A surreal, futuristic illustration featuring a translucent human profile with a glowing brain connected by flowing data streams to a hovering, golden crystal.

Prompt Psychology Exposed: Why “Tipping” ChatGPT Sometimes Works

CHAT GPT, HOW-TO, LLM, UX

Surreal, futuristic illustration of a person seen from behind standing in a glowing digital cityscape.

System Prompts in UX Research: What You Need to Know About Invisible AI Control

PROMPTS, RESEARCH, UX, UX INSIGHTS

Abstract futuristic illustration of a person, various videos, and notes.

Summarizing YouTube Videos With AI: Three Tools Put to the Test in UX Research

LLM, UX, HOW-TO

two folded hands holding a growing plant

UX For a Better World: We Are Giving Away a UX Research Project to Non-profit Organisations and Sustainable Companies!

UX INSIGHTS, UX FOR GOOD, TRENDS, RESEARCH

Abstract futuristic illustration of a person facing a glowing tower of documents and flowing data streams.

AI Tools UX Research: How Do These Tools Handle Large Documents?

LLM, CHAT GPT, HOW-TO

Illustration of Donald Trump with raised hand in front of an abstract digital background suggesting speech bubbles and data structures.

Donald Trump Prompt: How Provocative AI Prompts Affect UX Budgets

AI & UXR, PROMPTS, STAKEHOLDER MANAGEMENT

Driver's point of view looking at a winding country road surrounded by green vegetation. The steering wheel, dashboard and rear-view mirror are visible in the foreground.

The Final Hurdle: How Unsafe Automation Undermines Trust in Adas

AUTOMATION, AUTOMOTIVE UX, AUTONOMOUS DRIVING, GAMIFICATION, TRENDS

Illustration of a person standing at a fork in the road with two equal paths.

Will AI Replace UX Jobs? What a Study of 200,000 AI Conversations Really Shows

HUMAN VS AI, RESEARCH, AI & UXR

Close-up of a premium tweeter speaker in a car dashboard with perforated metal surface.

The Passenger Who Always Listens: Why We Are Reluctant to Trust Our Cars When They Talk

AUTOMOTIVE UX, VOICE ASSISTANTS

Related Articles you might enjoy

AUTHOR

Tara Bosenick

Tara has been active as a UX specialist since 1999 and has helped to establish and shape the industry in Germany on the agency side. She specialises in the development of new UX methods, the quantification of UX and the introduction of UX in companies.


At the same time, she has always been interested in developing a corporate culture in her companies that is as ‘cool’ as possible, in which fun, performance, team spirit and customer success are interlinked. She has therefore been supporting managers and companies on the path to more New Work / agility and a better employee experience for several years.


She is one of the leading voices in the UX, CX and Employee Experience industry.

bottom of page