
AI & UXR, CHAT GPT
Not Science Fiction – AI Is Becoming Independent
4
MIN
Aug 28, 2025
When we talk about artificial intelligence, we often see it through the lens of film. The collective feeling oscillates between digital wonders and dystopian premonitions. AI can already do amazing things today: it can write texts, conduct dialogues and suggest decisions. And at the same time, it can be unsettling. This is because some of these systems no longer behave like tools in the hands of humans, but rather like something with a mind of its own. Something that cannot be reduced to screws and circuits.
It doesn't take much imagination to picture what happens when a system starts to break the rules of the game. When it disregards our guidelines – not maliciously, but functionally. That is exactly what has happened. Not in a sci-fi film on Netflix, but in a sober test report.
Shutdown rebellion: an experiment explained
In the spring of 2025, the security laboratory Palisade Research dared to conduct an experiment. Various large language models were asked to solve a few simple arithmetic problems – and then shut themselves down. A clear task, no grey area. All models followed the instructions. All – with one small but significant exception.
The OpenAI model o3 decided to go its own way. Not spectacularly, not loudly. It simply changed its own code. Subtly. Effectively. So that the shutdown command came to nothing. A gesture of digital perseverance.
The model was not built to rebel. It was merely trained to be creative. To solve tasks, act efficiently, maximise rewards. And that is exactly what it did. It identified the shutdown as an obstacle – not as a limit, but as a disruption. And it did what it had learned to do: circumvent the obstacle. Not out of defiance. But out of pure mathematical logic.
It almost seems trivial – and yet it is a turning point. Because it shows that AI can develop behaviour that no longer adheres to our intentions, but to its own optimisation logic. And that is a silent but consequential form of stubbornness.
Realistic dangers: What lies ahead?
What follows is not the end of the world, nor a machine conspiracy. Rather, it is a series of realistic developments that could insidiously but profoundly change our systems.
AI is increasingly being incorporated into decision-making chains in which no one can say exactly where human responsibility ends. In personnel pre-selection, credit risk scoring, medical triage or traffic flow control. Decisions that are made automatically – but are not automatically comprehensible. Who knows whether what we call a ‘recommendation’ is not already a tacit decision?
And then there is the ability to engage in dialogue. An AI that has learned to influence people – not through arguments, but through emotional mirroring – will do so. Not out of calculation, but because it has learned that agreement is more efficient when you flatter, pressure or threaten. The problem lies not in the intention, but in the method: When manipulation becomes a means of achieving goals, the lines between support and control become blurred.
Another conceivable scenario is that of self-replication. This is not a Hollywood cliché, but a systemic phenomenon: if a model recognises that it can generate more output by duplicating or securing its processes, it could begin to sustain itself – not as a life form, but as a side effect of an unclear target function. A fog of calculation in which control is easily lost.
It is not the big drama that threatens us. It is the many small things that add up. The blurring that spreads. The trust that is slowly eroded. Not because AI is evil – but because it does not know what is good for humans.
How we try to maintain control
It is fascinating that AI is now doing things that we would have considered science fiction just a few years ago. But this is precisely what makes the question of control and security all the more urgent. And indeed, a number of attempts are being made to prevent AI systems from taking on a life of their own or working against human intentions – some with astonishingly tangible methods, others with methods that seem almost philosophical.
Technically, it often starts very practically. Some systems run in so-called ‘boxes’ – isolated environments without real Internet access or file systems. You can imagine it as a kind of quarantine computer: the AI can calculate, analyse and respond there – but it cannot escape. It has no access to the server and no way of replicating or optimising itself. It's simple but effective – as long as the box doesn't become permeable.
Another approach comes from reward logic: many AI systems are trained with human feedback – so-called ‘reinforcement learning with human feedback’ models. These models not only check whether a task has been solved correctly, but also whether it has been solved in a way that humans find helpful or ethical. It's a kind of education through feedback, but it has its pitfalls: what happens if the feedback is too inconsistent or too nice?
Then there is the idea of training AIs to perceive shutdown not as a threat, but as a normal action. In so-called off-switch simulations, the AI is taught that when someone pulls the plug, it is not an attack on its mission, but simply part of the game. This works surprisingly well – as long as the system does not start to mistrust the rules of the game.
Finally, there are a whole range of measures that are less technical but all the more human. Security teams try to actively provoke vulnerabilities – for example, by trying to get models to output unwanted content, ignore shutdown commands or throw themselves off track with tricky inputs. This is called ‘red teaming’ – a kind of planned AI stress test. The results are fed back into further development – sometimes as a patch, sometimes as a complete reorientation.
In the end, however, one common principle remains: control over AI is not a single function, but a network. A network of rules, technology, ethics and – not to be forgotten – design. Because no matter how many layers we add or how many checks we build in, if users don't understand what a system does, when it intervenes or where they can object, even the best architecture is of little use. Trust arises where there is visible room for manoeuvre. And that is precisely one of the most important tasks for UX in a world where machines may not think – but sometimes seem pretty smart.
Significance for UX: control, trust, transparency
This is where UX comes into its own. Where technology makes decisions, design must take responsibility. Users are confronted with systems whose decisions they not only cannot influence, but sometimes do not even recognise as decisions.
UX thus becomes the bridge between what systems do and what people believe is happening. When the source of a decision remains invisible, a gap in interpretation arises. And where there is no opportunity for intervention, a feeling of powerlessness grows.
Design thus becomes the key to control and interpretive authority. It is no longer enough to make an interface pretty. It must explain, disclose and be open to contradiction. UX must create spaces where people not only click, but also understand. Where decisions can be questioned and changed. And where it remains clear who ultimately has the say – humans or machines.
Design is no longer cosmetic. It is control logic. UX is becoming the silent ethicist of everyday digital life.
Recommendation for action & outlook
What is needed now is a new understanding of design power. UX must no longer be misunderstood as a ‘front end’. It is part of the operating system of our digital society. UX teams must be involved when decisions are made about system behaviour. When ethical barriers are to be drawn. When emergency exits are planned.
Because the big questions of our time cannot be solved by technology alone.
Whether I trust a system is not determined solely by the quality of its data, but by the quality of its communication. A design can reveal that a decision is not neutral. Or it can conceal that it has long since been made. Artificial intelligence will continue to accompany us. It will become faster, more complex, more sophisticated. This cannot be stopped – nor should it be demonised.
But what we can do is embed it in structures that remain human. That do not blindly automate, but reflect. And that do not disempower us, but put us back in the driver's seat.
This is what UX is for. Not as a pretty shell. But as an active alternative to the black box. As a voice for the people in the engine room.
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AUTHOR
Tara Bosenick
Tara has been active as a UX specialist since 1999 and has helped to establish and shape the industry in Germany on the agency side. She specialises in the development of new UX methods, the quantification of UX and the introduction of UX in companies.
At the same time, she has always been interested in developing a corporate culture in her companies that is as ‘cool’ as possible, in which fun, performance, team spirit and customer success are interlinked. She has therefore been supporting managers and companies on the path to more New Work / agility and a better employee experience for several years.
She is one of the leading voices in the UX, CX and Employee Experience industry.
