Background
A German microscope manufacturer wanted to design their first digital microscope. This should for the first time include a user friendly software. Furthermore the microscope should be able to used in different situations and environments (lab, production, medical etc.) as well as from different user groups from beginner to experts.
Approach
We conducted over 50 interviews worldwide with different groups of users to define the requirements for the new hardware and software. This included user from NASA as well as employees from car engine manufacturers in the QA department. After the research phase we consulted the client during all prototype phases and conducted tests with each prototype.
Outcome
We conducted over 50 interviews worldwide with different groups of users to define the requirements for the new hardware and software. This included user from NASA as well as employees from car engine manufacturers in the QA department. After the research phase we consulted the client during all prototype phases and conducted tests with each prototype.
Method
Usability test, Expert review, Contextual inquiries, Competitor product comparison
Duration
18 months
Software UX
Designing a Digital Microscope & Software
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