Background
A medical device company required a validation study to determine if the use of a patient supply unit was safe and effective.
Our task was to determine if nurses and physicians can operate the height adjustment and mobility features of the unit, considering the interface modifications from the previous model. We also examined the capability of service technicians to execute specific maintenance tasks associated with the device.
Approach
N=20 face-to-face usability test sessions were conducted with the intended user groups - nurses, physicians and hospital technicians.
The interviews took place directly at the client’s premises due to the technical setup restrictions of the supply units.
Outcome
N=20 face-to-face usability test sessions were conducted with the intended user groups - nurses, physicians and hospital technicians.
The interviews took place directly at the client’s premises due to the technical setup restrictions of the supply units.
Method
Summative usability test
Duration
2 months
Healthcare
Evaluating Safety & Usability: Validation of a Patient Supply Unit Interface for HCPs
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