Background
A medical device manufacturer wanted to conduct a validation study to determine if the use of their mobile patient monitoring solution was safe and effective for the intended users in the intended use environment.
Our task was to evaluate if nurses and physicians of different specialties could operate the interface (desktop & mobile) to locate different parameters and to recognize malfunctions and notifications.
Approach
90-minute face-to-face sessions with n = 15 nurses and n = 15 physicians in a simulated hospital office use environment.
Participants were asked to perform different use scenarios with the software, including knowledge-based tasks.
Performance evaluation based on pre-defined acceptance criteria.
Root cause probing for any observed use difficulties.
Outcome
90-minute face-to-face sessions with n = 15 nurses and n = 15 physicians in a simulated hospital office use environment.
Participants were asked to perform different use scenarios with the software, including knowledge-based tasks.
Performance evaluation based on pre-defined acceptance criteria.
Root cause probing for any observed use difficulties.
Method
Summative usability test
Duration
5 weeks
Healthcare
Validating a Mobile Patient Monitoring Solution for HCPs
More industry Case Studies
