top of page
uintent company logo

EXPERT REVIEW, UX

Enhancing User Experience: The Impact of UX Testing on Heavy Building Machines

In today's rapidly evolving world, user experience (UX) plays a pivotal role in determining the success of any product. From mobile applications to heavy building machines, the usability and efficiency of the user interface have a significant impact on user satisfaction and productivity. In this blog post, we will explore the story of two UX experts, Simon Harder and Jan Panhoff, who conducted an expert review on the user interfaces of excavators built by one of the world's largest building machine companies. Their insights shed light on the immense benefits of UX testing for both private and professional users.

9

MIN

Jun 16, 2023

USER EXPERIENCE TESTING: THE POWER OF EXPERT REVIEWS


User experience testing involves evaluating the usability and functionality of a product's interface through real-world scenarios. Expert UX reviews involve the evaluation of a product's interface by experienced professionals who specialize in analyzing and optimizing user experiences. In the case of heavy building machines, Simon Harder and Jan Panhoff were called upon to conduct an expert review of the user interfaces, aiming to enhance usability, efficiency, and safety. They began their evaluation by immersing themselves in the real-life scenarios faced by operators of heavy building machines. Drawing upon their vast knowledge and expertise, they meticulously analyzed the interfaces, identifying areas for improvement. Their expert review focused on factors such as navigation, labeling, workflows, visual hierarchy, and feedback mechanisms.


Optimizing Workflows for Enhanced Efficiency

Streamlining workflows was a key objective of Simon and Jan's expert review. By collaborating closely with the building machine manufacturer's development team, they suggested modifications that simplified complex tasks. Through reorganization and alignment with industry best practices, they optimized the overall user flow, reducing cognitive load and improving efficiency.


Improving Usability for a Seamless Experience

Usability is a crucial aspect of any user interface. Simon and Jan focused on visual hierarchy, button placement, and feedback mechanisms within the heavy building machine interfaces. Standardized icons, intuitive labeling, and responsive feedback are crucial for users to have a clear understanding of their actions and the system's status.


Enhancing Safety and Reducing Errors

One of the primary objectives of UX testing for heavy building machines is to minimize human error and enhance safety. Simon and Jan incorporated their expertise into suggestions for intuitive interfaces that guide users through complex operations step-by-step. Visual cues, contextual help, and warning indicators, ensure that operators could easily identify potential risks and take appropriate precautions. This approach can not only improve user confidence but also significantly reduced the risk of accidents and costly errors.

 


THE WIDER BENEFITS OF UX TESTING


Simon Harder and Jan Panhoff's UX evaluation on the heavy building machine interfaces highlights the broader benefits of UX testing in both private and professional settings. By investing in user-centric design and rigorous testing, companies can:

  1. Boost productivity and efficiency: Intuitive interfaces enable users to perform tasks more effectively, saving time and improving overall productivity.

  2. Increase user satisfaction: An improved user experience enhances satisfaction and cultivates loyalty towards a product or brand.

  3. Minimize training and support costs: User-friendly interfaces reduce the learning curve, minimizing the need for extensive training and support.

  4. Enhance safety and reduce errors: Intuitive interfaces with clear instructions and safety measures minimize the risk of accidents and errors.

  5. Stay ahead of the competition: A superior user experience differentiates a product in the market, giving companies a competitive edge.

 

CONCLUSION


The story of our expert evaluation illustrates the transformative impact of UX testing on all kind of products, in this case heavy building machines. By analyzing and optimizing the user interfaces, manufacturers can create a more intuitive and efficient experience for operators. The benefits of UX testing extend beyond heavy machinery and are applicable to any human-machine interface, be it for private or professional use. Investing in UX testing not only enhances user satisfaction but also provides companies with a competitive advantage in today's user-centric world.

Illustration of Donald Trump with raised hand in front of an abstract digital background suggesting speech bubbles and data structures.

Donald Trump Prompt: How Provocative AI Prompts Affect UX Budgets

AI & UXR, PROMPTS, STAKEHOLDER MANAGEMENT

Driver's point of view looking at a winding country road surrounded by green vegetation. The steering wheel, dashboard and rear-view mirror are visible in the foreground.

The Final Hurdle: How Unsafe Automation Undermines Trust in Adas

AUTOMATION, AUTOMOTIVE UX, AUTONOMOUS DRIVING, GAMIFICATION, TRENDS

Illustration of a person standing at a fork in the road with two equal paths.

Will AI Replace UX Jobs? What a Study of 200,000 AI Conversations Really Shows

HUMAN VS AI, RESEARCH, AI & UXR

Close-up of a premium tweeter speaker in a car dashboard with perforated metal surface.

The Passenger Who Always Listens: Why We Are Reluctant to Trust Our Cars When They Talk

AUTOMOTIVE UX, VOICE ASSISTANTS

Keyhole in a dark surface revealing an abstract, colorful UX research interface.

Evaluating AI Results in UX Research: How to Navigate the Black Box

AI & UXR, HOW-TO, HUMAN VS AI

A car cockpit manufactured by Audi. It features a digital display and numerous buttons on the steering wheel.

Haptic Certainty vs. Digital Temptation: The Battle for the Best Controls in Cars

AUTOMOTIVE UX, AUTONOMOUS DRIVING, CONNECTIVITY, GAMIFICATION

Digital illustration of a classical building facade with columns, supported by visible scaffolding, symbolising a fragile, purely superficial front.

UX & AI: How "UX Potemkin" Undermines Your Research and Design Decisions

AI & UXR, HUMAN VS AI, LLM, UX

Silhouette of a diver descending into deep blue water – a metaphor for in-depth research.

Deep Research AI | How to use ChatGPT effectively for UX work

CHAT GPT, HOW-TO, RESEARCH, AI & UXR

A referee holds up a scorecard labeled “Yupp.ai” between two stylized AI chatbots in a boxing ring – a symbolic image for fair user-based comparison of AI models.

How Yupp Uses Feedback to Fairly Evaluate AI Models – And What UX Professionals Can Learn From It

AI & UXR, CHAT GPT, HUMAN VS AI, LLM

A brown book entitled ‘Don't Make Me Think’ by Steve Krug lies on a small table. Light shines through the window.

Why UX Research Is Losing Credibility - And How We Can Regain It

UX, UX QUALITY, UX METHODS

3D illustration of a digital marketplace with colorful prompt stalls and a figure selecting a prompt card.

Buying, sharing, selling prompts – what prompt marketplaces offer today (and why this is relevant for UX)

AI & UXR, PROMPTS

Robot holds two signs: “ISO 9241 – 7 principles” and “ISO 9241 – 10 principles”

ChatGPT Hallucinates – Despite Anti-Hallucination Prompt

AI & UXR, HUMAN VS AI, CHAT GPT

Strawberry being sliced by a knife, stylized illustration.

Why AI Sometimes Can’t Count to 3 – And What That Has to Do With Tokens

AI & UXR, TOKEN, LLM

Square motif divided in the middle: on the left, a grey, stylised brain above a seated person working on a laptop in dark grey tones; on the right, a bright blue, networked brain above a standing person in front of a holographic interface on a dark background.

GPT-5 Is Here: Does This UX AI Really Change Everything for Researchers?

AI & UXR, CHAT GPT

Surreal AI image with data streams, crossed-out “User Expirince” and the text “ChatGPT kann jetzt Text in Bild”.

When AI Paints Pictures – And Suddenly Knows How to Spell

AI & UXR, CHAT GPT, HUMAN VS AI

Human and AI co-create a glowing tree on the screen, set against a dark, surreal background.

When the Text Is Too Smooth: How to Make AI Language More Human

AI & UXR, AI WRITING, CHAT GPT, HUMAN VS AI

Futuristic illustration: Human facing a glowing humanoid AI against a digital backdrop.

Not Science Fiction – AI Is Becoming Independent

AI & UXR, CHAT GPT

Illustration of an AI communicating with a human, symbolizing the persuasive power of artificial intelligence.

Between Argument and Influence – How Persuasive Can AI Be?

AI & UXR, CHAT GPT, LLM

A two-dimensional cartoon woman stands in front of a human-sized mobile phone displaying health apps. To her right is a box with a computer on it showing an ECG.

Digital Health Apps & Interfaces: Why Good UX Determines Whether Patients Really Benefit

HEALTHCARE, MHEALTH, TRENDS, UX METHODS

Illustration of a red hand symbolically prioritizing “Censorship” over “User Privacy” in the context of DeepSeek, with the Chinese flag in the background.

Censorship Meets AI: What Deepseek Is Hiding About Human Rights – And Why This Affects UX

AI & UXR, LLM, OPEN AI

 RELATED ARTICLES YOU MIGHT ENJOY 

AUTHOR

Jan Panhoff

started working as a UX professional in 2004 after completing his M.Sc. in Digital Media. For 10 years he supported eBay as an embedded UX consultant. His focus at uintent is on automotive and innovation research.

Moreover, he is one of uintent's representatives in the UX Alliance, a global network of leading UX research and design companies around the globe.

bottom of page