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Background

Our automotive client had developed a concept for a novel interaction model for their in-car voice assistants.

Our task was to evaluate the new interaction model, and to learn more about which interactions users would appreciate. We were also tasked with determining differences between users from Germany and China.

Approach

  • Development of mock interactions and creation of visual stimuli.

  • 1:1 explorative interviews (N=15 per country) in a simulated automotive environment.

Outcome

  • Development of mock interactions and creation of visual stimuli.

  • 1:1 explorative interviews (N=15 per country) in a simulated automotive environment.

Method

Explorative Interviews

Duration

2 months

Automotive

Reimagining In-Car Voice Assistants: A Global User Evaluation

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