MEET THE TEAM

Clever and witty headline!

We are a team of twelve people in three cities – with very different backgrounds and strenghts.

Wolfgang Waxenberger

uintent mastermind & aqua scaper

Matthias Gasser

human factors expert & reggae collector

Remik Fierley

UX expert & traveler

Jan Panhoff

automotive UX expert & board game enthusiast

Felix Vollmuth

qual expert & cooking enthusiast

Simon Harder

project lead for the complex & climber

Lisa Umbach

interaction designer & kayaker

Tabea Daunus

Certified medical device usability expert & rider

Kai Hoppenheidt

designer & graffiti writer

Patrick Kusel

quant- & World of Warcraft wizard

Jonathan Singh

healthcare expert & drummer

Tim Bosenick

UX evangelist & movie collector

Wolfgang Waxenberger


Position: uintent mastermind & aqua scaper
Email: wolfgang@uintent.com
My official qualification for this job
  • MA Politics, Sociology, Media Sciences (University of Hamburg, 2004)
  • Speak German and English
  • 15 years of experience in UX research
My real qualification for this job
  • I am talkative
  • I get stuff done quickly
  • I am pragmatic
  • I can organize and have oversight
  • I have a huge UX network and know the right people for every job
What I am particularly good at
  • Automotive: I know how the industry works and in which direction it develops. I have developed dozens of tailor-made research programs to create, test, and measure automotive interfaces.
  • Healthcare: I know all regulations and can guide clients from early development to HF validation testing
  • Everything that is large scale and international
The notorious fun facts you need to have on such a page
  • I do aqua scaping (aka fish tank design).
  • I build landmarks like the Elbphilharmonie or the Eiffel tower in Minecraft.
  • I am a decent Command & Conquer player

Matthias Gasser


Position: human factors expert & reggae collector
Email: matthias@uintent.com
My official qualification for this job
  • Diploma in Psychology (University of Basel, 2009)
  • Speak (Swiss) German, English, Spanish, and French
  • 9 years of experience in UX research
My real qualification for this job
  • I am passionate to make users’ lives easier and more enjoyable
  • I like solving problems
  • I am a creative team player
What I am particularly good at
  • I have conducted research studies along the entire product life cycle, from early contextual inquiries to large-scale quantitative studies to inform the design of the successor product.
  • Healthcare: In-depth understanding of respective regulations (IEC 62366, AAMI HE75, MDR) and in-depth expertise in various indications such as respiratory diseases (e.g. COPD, Asthma), autoimmune diseases (e.g. RA, PsO), and neurological disorders (e.g. Alzheimer’s, MS).
The notorious fun facts you need to have on such a page
  • I am a reggae music collector, from the early ska and rocksteady days in the 1960s to contemporary dance hall.
  • I am a football aficionado, playing since early childhood and owning a season ticket to the local club for more than 20 years.

Remik Fierley


Position: UX expert & traveler
Email: remik@uintent.com
My official qualification for this job
  • M.A. in Cultural Anthropology, Economics, Geography (University of Hamburg, 2003)
  • 17 years of experience in UX and human-centered design
  • Certified Scrum Product Owner
  • Speak German, English, Spanish, Polish
My real qualification for this job
  • I’m terribly curious about people and technology
  • I believe in the power of communicative action and shared intentionality
  • I’m obsessed with quality in a healthy way
  • I’m a pragmatic problem solver
What I am particularly good at
  • Combining qualitative and quantitative methods and metrics
  • Creating a deep understanding of users and building empathy with them
  • Generating relevant insights and translating them into strategy
  • Advising clients on UX/ UI topics in the automotive, home appliance and software sectors
The notorious fun facts you need to have on such a page
  • I can easily eat 50 pierogi z jagodami (dumplings filled with blueberries, covered with cream and sugar), one of so many delicious polish national dishes
  • I travelled the Yungas road in Bolivia, also known as the most dangerous road in the world, three times on the same day – and not really for voluntary reasons
  • I hold the unofficial record in upside-down sit-ups at our offices

Jan Panhoff


Position: automotive UX expert & board game enthusiast
Email: jan@uintent.com
My official qualification for this job
  • Master of Science, Digital Media (University of Bremen and University of the Arts Bremen, 2004)
  • Speak German and English
  • 15 years of experience in UX research
My real qualification for this job
  • I always challenge the status quo
  • I am pragmatic
  • I strive to find new and better solutions for problems, while spending as little money as possible
  • I work best as part of a team – I love creating and improving concepts as part of a group
What I am particularly good at
  • Automotive research: I have run numerous studies for car OEMs and have tested more than a hundred different car models
  • E-Commerce research: I have worked as an in-house UX consultant at eBay for nearly 10 years
The notorious fun facts you need to have on such a page
  • Before starting in UX, I had many other jobs. I was an IT admin for a large government organization, gardener, driver, physical therapist assistant, and furniture mover.
  • I play pen & paper role-playing games – it’s one of those things that gets better with age.
  • I own a working 486 computer that I built from parts in 2018 just to play 1990s computer games with glorious Roland MT32 sound again.

Felix Vollmuth


Position: qual expert & cooking enthusiast
Email: felix@uintent.com
My official qualification for this job
  • BA Library and Information Management
  • Speak German and English
  • 10 years of experience in UX research
My real qualification for this job
  • I have applied various UX methods
  • I have worked with people from all around the world
  • I love what I do
  • I enjoy working in a variety of industries and experiencing many company cultures
What I am particularly good at
  • Healthcare-focused research. In particular, managing and executing formative and summative testing
  • Quickly adapting to new challenges
  • Long-term qualitative research
  • Discussing problems with your team and coming up with solutions
The notorious fun facts you need to have on such a page
  • I knit my own socks (and for friends and family too, of course).
  • I cook my own jam.
  • I know some basic blacksmithing.

Simon Harder


Position: project lead for the complex & climber
Email: simon@uintent.com
My official qualification for this job
  • Diploma in Psychology (University of Hamburg, 2012)
  • Fluent in German and English
  • 8 years of experience in UX research
My real qualification for this job
  • I’m curious about people’s thoughts and motivations
  • I’m curious about new technology
  • I like organizing studies – the more complicated, the better
  • I like conducting studies in unusual places
What I am particularly good at
  • Making sure everything is where it needs to be when it needs to be, and dealing with unforeseeable situations (aka project management)
  • Qualitative studies in nearly all industries; benchmarking studies (e.g. automotive and white goods); quantitative surveys and analyses
  • Everything that is large scale and international
The notorious fun facts you need to have on such a page
  • Before joining uintent, I spent a couple of months learning how to plant tomatoes, making goat cheese, and growing vine in France – definitely a great experience, but probably not a career opportunity for me.
  • I love hiking in remote and sometimes wild places

Lisa Umbach


Position: interaction designer & kayaker
Email: lisa@uintent.com
My official qualification for this job
  • BA Engineering, Human Technology (University of applied Science Groningen, 2013)
  • Certified Scrum Master (2018)
  • Speak German, English, and Dutch
  • 5 years of experience in UX research
My real qualification for this job
  • I am open-minded and very interested in people
  • I like to expand my horizons and think outside the box
  • I am reliable and responsible
  • I am a team player as the whole is more than the sum of its parts
What I am particularly good at
  • Interaction design: I create usable interfaces based on best practices and the needs of your users to offer the best experience possible
  • I am multi-faceted and feel at home in any industry
  • Adapting to change to assure the best possible results
The notorious fun facts you need to have on such a page
  • I am a passionate whitewater kayaker and kayaked the entire Grand Canyon in 2013
  • I like to travel and experience other cultures and being outdoors
  • I do pottery, which provides me the best Christmas presents for my grandmother

Tabea Daunus


Position: Certified medical device usability expert & rider
Email: tabea@uintent.com
My official qualification for this job
  • Specialist in market and social research (commercial education)
  • Speak German and English
  • 4 years of experience in UX research
My real qualification for this job
  • First of all: I love what I do
  • I enjoy the versatility of this job and working with different characters all around the world
  • I like to be immersed in new topics and challenges
  • I’m a team player
  • I’m an organizer and work client-oriented
What I am particularly good at
  • User research: I know a variety of methods and can quickly familiarize myself with new topics and areas
  • Healthcare: I know the regulations and can conduct formative and summative HF studies (I’m a certified Medical Devices Usability Expert (TÜV certified).
  • I’m the quality manager in our team and responsible for our quality management systems (ISO 9001)
The notorious fun facts you need to have on such a page
  • I have a horse, dog, cat …
  • I’m a passionate hiker
  • I’m the “Nesthäkchen” of the uintent family (and smallest in height)

Kai Hoppenheidt


Position: designer & graffiti writer
Email: kai@uintent.com
My official qualification for this job
  • Master of Arts in Media Management (Bauhaus-University Weimar, 2015)
  • Bachelor of Arts in Media and Communication Studies (University of Vienna, 2011)
  • Speak German and English
  • 6 years of experience in UX research and user-centered design
My real qualification for this job
  • I have an interdisciplinary background, combining knowledge from some of the most important fields for UX: Social sciences, digital business, computer science and design.
  • I am eager to learn new things every day
  • I can switch from being pragmatic to being a perfectionist and vice versa, depending on what’s currently needed in the project
  • I genuinely hate products that do not work or do not address actual user needs
What I am particularly good at
  • Research-driven UX design: I can translate research findings into first interaction designs as well as highly detailed and visually clear user interfaces.
  • Organizing UX projects for products or services in technologically and/or economically complex environments (like complex business software or products in two-sided markets).
  • Organizing user research that links the big picture with the development on an interface-level. I like to tackle large strategic issues as well as very concrete usability issues with my research.
The notorious fun facts you need to have on such a page
  • I am a passionate runner, currently training for my first marathon.
  • I used to be a locally famous graffiti writer, having published pieces in books and magazines.
  • I continuously improve my carpentry skills and have built several pieces of furniture for myself.

Patrick Kusel


Position: quant- & World of Warcraft wizard
Email: patrick@uintent.com
My official qualification for this job
  • Studied Psychology
  • Speak German and English
  • 20 years of experience in UX & online research
My real qualification for this job
  • I know how to handle lots of numbers
  • I worked over 15 years on the “other side”
  • I am pragmatic
  • I can organize
  • I get it done no matter what
What I am particularly good at
  • Automotive: Organize car clinics with no problems
  • Online surveys: I will handle all of your needs for numbers and interpret them
  • I know how to understand and evaluate your customers’ point of view, be it B2C or B2B
The notorious fun facts you need to have on such a page
  • I paint small figures and move them around in my cellar
  • Leading raids in World of Warcraft since BETA twice a week

Jonathan Singh


Position: healthcare expert & drummer
Email: jonathan@uintent.com
My official qualification for this job
  • BSc in Computer Science
  • Speak English and French
  • 10 years of experience in UX research
My real qualification for this job
  • I have applied various UX methods
  • I have worked with people from all around the world
  • I love what I do
  • I like to overcome challenges
What I am particularly good at
  • Specific focus on healthcare
  • Experienced in many qualitative and quantitative methodologies
  • Experienced in managing studies with most medical device types
  • In-depth understanding of medical device regulations (IEC 62366, AAMI HE75, MDR)
  • In-depth expertise in various indications such as:
    • Cancer & hematological malignancies (NSCLC, Breast Cancer, AML etc.)
    • Autoimmune disorders (MS, Diabetes, RA, PsO, PsA, etc.)
    • Degenerative/progressive diseases (Parkinson’s disease, Alzheimer’s disease)
    • Respiratory diseases (COPD, Asthma)
    • Rare diseases (Cystic fibrosis, Fabry)
  • Experienced in managing formative and summative testing
The notorious fun facts you need to have on such a page
  • I’m an avid cyclist – mountain biking, road cycling, time trialing, commuting, you name it! I also enjoy trail running.
  • I play the drums

Tim Bosenick


Position: UX evangelist & movie collector
Email: tim@uintent.com
My official qualification for this job
  • Diploma in Sociology (University of Hamburg, 1999)
  • Speak German and English
  • 20 years of experience in UX research
My real qualification for this job
  • UX expertise: I founded 9 companies in the area of UX
  • UX network: I co-founded the User Experience Alliance (UXalliance), the first global UX network
  • International UX expertise: I co-founded one of the first foreign-owned UX research companies in China
  • UX processes: I have helped a lot of companies to set up internal UX teams and processes
  • Leadership: I can motivate teams
What I am particularly good at
  • Employee experience: Applying UX methods and processes to employees is a topic close to my heart. I think that motivated and valued employees are a virtue, as well as, lead the company to higher profitability.
  • UX processes: I help set up UX teams and processes within companies.
  • Methods and quantitative UX: In the last 20 years, I have developed several methods to measure UX and set up dozens of benchmarking systems.
The notorious fun facts you need to have on such a page
  • I own approximately 2,000 DVDs.
  • I own approximately 50 pairs of Converse shoes.
  • I have two children that are currently in puberty.

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